We're here,
let's talk.
Whether you're looking for a singular apartment in Pinheiros, a character-filled townhouse in Vila Madalena, or simply want to understand what Refugios Urbanos can do for you — our team is ready to listen. Reach us by email or phone during office hours and we'll get back to you promptly and personally.
Three simple ways to connect
We keep things personal. No chatbots, no automated queues — when you contact us, you speak with a real advisor who knows São Paulo's distinctive neighbourhoods and the properties we represent.
Send us a note with your name, what you're looking for, and a convenient time to speak. We respond to all enquiries within one business day — usually sooner.
Write to us →Prefer to speak directly? Call us during office hours and one of our advisors will be happy to walk you through our current portfolio, neighbourhoods, and process — no pressure.
Call us →Sumarezinho, São Paulo – SP, CEP 05435-001. We welcome visitors by appointment. Situated in one of the city's most characterful streets, our office reflects the neighbourhoods we love.
Get directions →🕐 Office Hours
| Monday – Friday | 9:00 am – 7:00 pm |
| Saturday | 10:00 am – 3:00 pm |
| Sunday | Closed |
| Public Holidays | Closed |
Outside office hours? Leave us an email at contato@refugiosurbanos.site and we'll reply first thing the following business day. Urgent matters can be flagged in your subject line.
🗺️ Visit Our Office
Sumarezinho
São Paulo – SP
CEP 05435-001
Brazil
Our office sits at the heart of Sumarezinho — a quiet, tree-lined neighbourhood tucked between Vila Madalena and Perdizes. Street parking is available on Rua Harmonia; the nearest Metro station is Villa-Lobos–Jaguaré (Line 2-Green), approximately 1.2 km away. We're also well-served by buses along Avenida Sumaré.
Visits are warmly encouraged but please contact us first so an advisor can dedicate time to your conversation. Drop-ins are welcome during published hours when someone is always on hand.
At Refugios Urbanos we believe that finding an exceptional home deserves an exceptional conversation — not a ticket number. When you reach out, you'll be connected with a named advisor who takes the time to understand what you're really looking for: the light in the apartment, the feel of the street, the proximity to a favourite café. Our team covers São Paulo's most distinctive neighbourhoods and coastal retreats along the North Shore and Santos, so wherever your ideal property may be, we're the right people to talk to. We look forward to hearing from you.
Ready to find your urban refuge?
Drop us an email or pick up the phone. Our advisors are standing by during office hours and will make the time to give you their full attention.